Thank you for visiting our website www.mirabelle.com.sg, the exclusive online agent for Timeless™ Tomato. All of us from the company are working hard together in upholding the Timeless™ Brand image and positioning, as these are our core focus of success. We strive to uphold the Timeless™ Brand prestige by distinguishing and identifying the authenticity of resellers.
Timeless™ Brand products are guaranteed fresh and authentic when you purchase from our website.
Delivery / Shipping Information
FREE Delivery in Singapore
We offer free delivery throughout Singapore for any quantity of purchase.
We strive to deliver your purchased products in the shortest time possible. All orders are in process as soon as the transaction is confirmed and will be delivered by Singpost or Ninjavan which is our dedicated courier provider. Kindly note that delivery charges will be applicable if there is no representative present to take receipt of the goods during deliveries. We are unable to advise you on the exact timing of delivery as it is not within our control. When an order has been despatched for shipping, an email with a Registered Article Number will be sent to the email address provided by the buyer.
Order Tracking and Delivery Status
- Tracking of parcels may be carried out at https://www.singpost.com/track-items or https://www.aftership.com/couriers/ninjavan
- In rare cases, there may be unexpected service delay such as weather conditions, natural disasters, transport accidents, unscheduled events etc. Please contact us at firstname.lastname@example.org Mondays to Fridays (excluding Public Holidays) from 10.00am – 5.00pm (GMT +8) for assistance should any of these cases have likely
Delivery Process and Lead Time
- Delivery will take up to 1-3 business days from date of purchase.
- Orders placed on Friday after 12PM and over the weekends will be processed on Monday and will be delivered from Tuesday onwards and will be subjected to 1-3 business days delivery.
- Delivery is not available for addresses with P.O. Boxes.
Multiple Address Deliveries
Currently, we are only able to deliver to one delivery address per order. If you would like to deliver to multiple addresses, please place a separate order for each unique address.
We ship to most countries via FedEx. Shipping rates will vary from country to country and will be auto-calculated during check-outs.
Please note that international delivery costs do not include any taxes or duties that may be applicable by the customs of the destination country.
Delivery is estimated between 7-24 working days but may vary depending on the destination country.
We accept the following mode of payments:
*Please note that the mobile number used in PayLah is STRICTLY for receiving payment purposes.
Kindly do not send messages or call the number used. To contact us, email to email@example.com